Improved customer experience? Bank on it.
Client
California Bank & TrustIndustry
FinanceCategory
Strategy Analytics UX/UI Design Technical development Advertising Content Social MediaCB&T is known for its bankers providing a great experience for their customers. Their website? Not such much. But peoples’ demands in the bank biz were soaring.
We analyzed 1,000+ pages and redesigned a contemporary content-driven site on Adobe Experience Manager. Four months after launch, their Alexa site ranking had climbed by 35% and web session volume increased by 6%.
+
pages developed
%
higher Alexa ranking
%
lift in traffic
“... a major milestone in our efforts to upgrade the digital experience for our customers.”
Steve BorgCMO
Related work
A Top 20 Bank
Actually listening to people reduced in-house agency workload by 25%.
Robert Half
We got people talking. About temporary accountants.