Spending Media Networks: the Next Big Thing?
By Adam Kleinberg
About a decade ago, I had dinner with some clients from one of the three largest banks in America. In between bites of his $75 steak, one of them proudly boasted, "In the future, we're not going to be a banking company. We're going to be a data company."
This article was originally published in ANA Industry Insights report.
At the time, I was surprised. This was long before every data collector on the planet was making moves to package and sell theirs to marketers.
Fast forward to today and U.S. spending on retail media is projected to flirt with $60 billion in 2024, according to eMarketer. It's growing at a clip of 28.5 percent. Never mind that Amazon controls nearly 75 percent of that market — every retailer on earth seems to be scrambling to monetize its data.
It's no surprise then that other institutions are trying to follow suit. And some of them have even more information on your spending than Jeff Bezos.
Like your bank.
Recently, Chase announced that they were launching Chase Media Solutions giving advertisers the ability to target their 80 million customers based on their purchase history.
You can imagine how valuable this data can be for marketers:
- Just bought a baby stroller? Here's some diapers you might need.
- Just got a PS5 gaming console? Elden Ring would be very fun to play on that.
- Just rented a moving van? Hi, we're Home Depot.
With the amount of data financial institutions have on our spending habits, could we potentially see spending media networks surpass retail media networks in the coming years?
It's unclear how big a slice of that 80 million consumer pie Chase is really giving advertisers access to. The ads are only served on their owned properties through Chase Offers. Their site promises scale with some murky stats — they have $1.6 trillion credit and debit sales, 63 million "digitally engaged" customers, and Chase Offers drove $8.4 billion in sales to merchants, but they don't say how many are engaged with Chase Offers on a daily, weekly, or monthly basis or how long it took to drive those sales.
But if this is successful, you can be sure it will scale and that other banks will join suit and that data will find its way off of owned channels.
Chase isn't the only one monetizing their data on your spending. Intuit SMB MediaLabs is now selling data on "sought after and real-time small business audience data." It's based on QuickBooks data of millions of small businesses.
"Sought-after" is very accurate. Small businesses are notoriously hard to reach because small business owners look just like consumers — especially with cookies going away and only about one-third of marketers saying they're prepared for that eventuality. Now, however, you can target small businesses across programmatic, Meta, CTV, and more.
This is not unprecedented in marketing. Other financial institutions like American Express used to let brands target direct mail based on spending habits. Mastercard sells audience data — they're not sharing PII, but you're definitely being targeted in aggregate based on your personal transaction history. Visa Advertising Networks already touts the ability to buy its data to identify high spending audiences and audiences that are likely to buy in your category.
While banks haven't started selling your personal spending data for ad targeting yet, this will inevitably scale to a tipping point (unless it's regulated) — the scale at which it can be deployed now is much more significant. The financial opportunity is just too big.
As a consumer, this all creeps me out. Getting rid of cookies was supposed to protect our privacy, not open the floodgates.
Right now, toes are being dipped in the water. But you can expect that we'll be swimming in spending media networks soon.
This article was originally published on ANA's Marketing Knowledge Center.
At our latest Futureproof Project event we sat down with Grant McDougall, founder of BlueOcean, with 25 years of experience in marketing and digital product development, he shared valuable insights on the evolving landscape of brand measurement and the role of AI in media attribution.
In the rapidly evolving world of business, AI has become a transformative force. Many companies have individuals experimenting with AI tools, but few have a cohesive strategy or framework for seamless adoption across their organization. This morning, Traction presented our "Futureproof Framework" for AI Adoption to the ANA AI Forum committee, offering invaluable insights on how businesses can effectively integrate AI into their operations.
In an article for the ANA Industry Insights report, our CEO, Adam Kleinberg, examines the perceived declining relevance of the CMO role amid high-profile departures and evolving mar-tech demands. He discusses how the need for rapid marketing results clashes with slow tech implementations, suggesting a rebrand of the marketing leadership role to better align with modern business needs.